Privacy Policy

Last updated: January 12, 2025

1. Introduction

ErholCare ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our care management platform and services.

By using ErholCare, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the application.

2. Information We Collect

We collect the following types of information:

2.1 Account Information

• Email address
• Display name
• Profile photo (if provided)
• Phone number (optional)
• Employment information (department, skills, languages)

2.2 Authentication Data

When you sign in using Google or Microsoft, we receive basic profile information from these providers including your email, name, and profile picture. We do not receive or store your passwords from these services.

2.3 Calendar Data (Google Calendar)

If you choose to connect your Google Calendar, we may access:

• Calendar events (to view your schedule)
• Ability to create and modify events for scheduling purposes

This data is used solely to help you manage your work schedule and is not shared with third parties.

2.4 Usage Data

• Notes and documentation you create
• Chat conversations with our AI assistant
• Meeting records and transcriptions
• Project and task information

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our service
• To authenticate your identity and manage your account
• To sync your work schedule with your calendar (if enabled)
• To provide AI-powered assistance for care documentation
• To enable collaboration features and improve service functionality
• To communicate with you about updates, support, and service-related notices

4. Information Sharing and Disclosure

We do not sell your personal data. We may share information in the following situations:

• Service providers: With vendors who help us operate the service (e.g., hosting, analytics, email).
• Legal obligations: If required to do so by law or in response to valid requests by public authorities.
• Business transfers: In connection with a merger, acquisition, or asset sale (with appropriate safeguards).

5. Security

We use reasonable administrative, technical, and physical safeguards to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Data Protection Rights (GDPR)

If you are located in the EEA/UK, you may have the right to:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Data portability: Request your data in a machine-readable format
• Withdraw consent: Revoke consent for data processing at any time
• Object: Object to processing of your personal data

To exercise these rights, please contact us using the information below.

7. Cookies and Tracking

We use essential cookies to maintain your session and authentication state. These cookies are necessary for the platform to function and cannot be disabled. We do not use tracking cookies for advertising purposes.

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. If you request account deletion, we will delete your personal data within a reasonable time, except where we are required to retain it for legal or regulatory purposes.

9. Children's Privacy

ErholCare is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. Continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact Us

Email: privacy@erholcare.se
Website: https://erholcare.se